Incidents reported on status page for there https://status.there.do/ https://d1lppblt9t2x15.cloudfront.net/logos/e6a2ced8bc54b9e1362fe60cc159e2ab.png https://status.there.do/ en https://status.there.do/incident/932322 Thu, 25 Jun 2026 12:30:00 -0000 https://status.there.do/incident/932322#5da89d7c2fda28ad5e6a7f8bd5a9168eb5bb45f661c97f5b86f73c82f1941538 We have started rolling out a mitigation for the email delivery issue affecting Microsoft-hosted recipients. The sharing feature should now be working again for newly shared documents as the update is progressively deployed. We will continue to monitor delivery closely while working with Microsoft to have app.there.do recognized as a safe domain and prevent similar false positives in the future. https://status.there.do/incident/932322 Wed, 24 Jun 2026 10:28:00 -0000 https://status.there.do/incident/932322#ff68cb695ecdeb269a5d7c2eeb9abb5ec4714aaef88df410c49fbe4cc9821455 We have identified the root cause of the email delivery issue affecting Microsoft-hosted recipients (Outlook.com, Hotmail, Exchange Online, and Microsoft 365). Microsoft Defender is currently flagging links to app.there.do as phishing links, causing some of our sharing notification emails to be filtered or blocked before reaching recipients. We are currently deploying a mitigation that removes these links from affected emails to avoid the false positive and restore reliable delivery. At the same time, we are working with Microsoft to have app.there.do reviewed and recognized as a safe domain. We will continue to monitor delivery rates and provide further updates as the mitigation is deployed and Microsoft completes its review. https://status.there.do/incident/932322 Tue, 23 Jun 2026 14:02:00 -0000 https://status.there.do/incident/932322#93cf25f199b4a8a557f9c3574a2214da8b59942984a0658bcc442d4f8129f024 We have identified an issue affecting emails sent to recipients whose mail is hosted on Microsoft services (such as Outlook, Microsoft 365, Exchange, and Hotmail). In these cases, documents may not be received even though the share action is reported as successful. While we investigate and resolve the issue, we recommend generating a PDF and sending the document manually to recipients. We apologize for the inconvenience and will provide an update as soon as the issue is resolved. https://status.there.do/incident/609417 Thu, 26 Jun 2025 07:07:00 -0000 https://status.there.do/incident/609417#879c58563e9fc6a5946c5557b8230e93d9af33d16010ee58d054d6a432535207 The issue with our authentication provider (Clerk) has been resolved, and all login and session services are now fully operational. We’re continuing to monitor the system closely to ensure stability. Thank you for your patience and understanding during the downtime. https://status.there.do/incident/609417 Thu, 26 Jun 2025 06:36:00 -0000 https://status.there.do/incident/609417#9fb2c8e74e49b04f69e00dcbd6ec2c5aa3398fad0efe3f0c7f19a149a413bf95 We are currently experiencing an outage with our authentication provider (Clerk), which is impacting user logins and session management across the platform. Our team is actively monitoring the situation and working with Clerk to resolve the issue as quickly as possible. We will continue to provide updates here as we learn more. Thank you for your patience. https://status.there.do/incident/508186 Thu, 06 Feb 2025 11:37:00 -0000 https://status.there.do/incident/508186#607c2aff06e346b2b358b8f6f73d9f2b00563a375ba3e46a2df6365ffad1b8a0 We’re currently experiencing issues due to a Cloudflare R2 service disruption. This may impact file uploads, access to stored images, and related features in there. We’re actively monitoring the situation and will provide updates as soon as we have more information. Thank you for your patience!